Launching coffee pod recycling schemes in England, Wales and Scotland to promote and roll-out kerbside collection services for householders.

Campaign planning, implementation & management | Design | Print & digital | Distribution

Project overview

Podback is a nationwide, not for profit, coffee pod recycling service. Created in partnership with the biggest names in coffee pod systems, Nespresso, NESCAFÉ Dolce Gusto and Tassimo to give people simple and easy ways to recycle pods using drop off points and local authority kerbside collections.  

We worked with Podback and local authority partners across the UK to facilitate kerbside collections of pods as part of their household waste and recycling collection services and help achieve their Net Zero targets for 2030. This involved launching the Podback service to households and encouraging them to ‘sign up’ to order bespoke recycling bags to collect pods ready for collection.

Project aim

To support local authority partners with communications to inform residents about the coffee pod recycling service, encourage participation and behaviour change by promoting the environmental benefits.

Our role

Our work spanned end-to-end campaign delivery, including:

  • Creating tailored marketing assets – digital, PR, print and distribution

  • Producing stakeholder guides and briefing packs

  • Developing case studies to share success and learning

  • Aligning communications with operational waste and recycling services

  • Working closely with Podback, coffee pod brands and local authority partners

Local authority communications, including design and communications guidelines, campaign planning support and the creation of a full range of print and digital assets

Direct mail including die-cut leaflets to introduce the service and provide instructions on how to participate

Social media content created to boost engagement and encourage positive behaviour change

Outcomes

  • Launched over 20 local authority Podback schemes in England and Wales.

  • Approximately 1 million sign ups achieved!

  • "Their strategic insight, high-quality assets and hands-on support were instrumental in helping us launch and promote coffee pod recycling in local authorities across the UK."

    - Diana Caldwell

    Head of Marketing Communication, Podback