Development and implementation of an integrated communications toolkit for internal stakeholders as part of the National Enforcement Programme. This included: developing workshops to relevant staff to brief them on the toolkit and how to use it, providing communications advice to policy clients and senior management to support business objectives, creating relevant marketing assets and resources, updating and maintaining web pages and working with regional communication officers to maximise external PR and social media opportunities.
“Worked with the internal enforcement team to organise and co-ordinate over 100 agency officers nationwide to deliver ‘Operation Cyclone’ alongside HM Revenue and Customs, Vehicle and Operator Services Agency and British Transport Police.”